Operations Analyst

Job Description

Job Description

Key Responsibilities

• Create and maintain safe working environment and culture within the organization
• Investigate, analyze, and resolve accounts receivable issues and inquiries to completion, with a focus on accuracy and customer satisfaction
• Create work orders for quoted jobs or installation with multiple processes in SAP of limited complexity but with unique job requirements
• Collaborate with internal and external customers, with a focus on prioritizing and meeting their needs and expectations
• Review, analyze, and cleanse data
• Action resolution for customer orders when purchase orders are flagged for non-compliance
• Perform non-routine tasks related to customer issues and resolution
• Ensure proper documentation, billing accuracy, invoicing, timely